「你好」、「二樓雙號這邊請」
收票領位？ 前台工作不只你想的這樣。
距離開演剩下一小時！
遺失戒指的外國貴婦，執意衝進觀眾席的中年男子。
站在第一線的前台人員，如何保持完美笑容，應對更多令人意想不到的觀眾？

When you attend performances, have you ever wondered what lies beyond the perfect smiles of the black-clad ushers? 

In this video, the front-of-house staff at NTCH peels away the tranquil exterior of their work to offer you a glance into the blood, sweat and bizarre incidents of front-of-house service. Whether it be the foreign lady who lost her ring or the drunken man who crumpled to the floor while trying to find his seat, every performance provides new challenges. 

What is it about front-of-house service that makes it all worthwhile?
Find out here.