When you attend performances, have you ever wondered what lies beyond the perfect smiles of the black-clad ushers?
In this video, the front-of-house staff at NTCH peels away the tranquil exterior of their work to offer you a glance into the blood, sweat and bizarre incidents of front-of-house service. Whether it be the foreign lady who lost her ring or the drunken man who crumpled to the floor while trying to find his seat, every performance provides new challenges.
What is it about front-of-house service that makes it all worthwhile?
Find out here.